Privacy Policy
Last updated: 20 July 2026
about an EPOS system, we use your details to handle the enquiry and, where
you have agreed, pass them to an EPOS supplier so that the supplier can
contact you about suitable products or services.
supplier is identified in this policy, identified at the point of submission,
or you are otherwise clearly informed before the sharing takes place.
1. Who we are
Joreev Ltd, trading as EPOS System,
operates epos-system.co.uk and is the controller of the personal information
described in this policy.
Email:
[email protected]
Postal address: [YOUR POSTAL ADDRESS]
ICO registration number, if applicable:
ZB939752
We operate a lead-generation and introduction service. We are responsible
for deciding how information is used while it is handled by EPOS System.
A supplier that receives an enquiry will normally be a separate controller
responsible for its own use of the information.
2. Information we collect
Information you provide
- your name and job role;
- business name, business type and location;
- email address and telephone number;
- EPOS requirements, current setup, timescales and preferences;
- information included in messages, forms or telephone conversations;
- your choices and records relating to supplier contact or marketing; and
- any other information you choose to provide.
Information collected automatically
- IP address, browser type, device information and approximate location;
- pages viewed, links followed, referring pages and visit times;
- security, error and server-log information; and
- cookie or analytics information where those technologies are enabled.
Please do not submit special category information, payment-card information
or confidential material that is not necessary for an EPOS enquiry.
3. How and why we use your information
| Purpose | Information used | Lawful basis |
|---|---|---|
| Receive, review and respond to your EPOS enquiry. | Contact, business and enquiry details. |
Our legitimate interests in operating an enquiry service and responding to people who contact us. |
|
Share the enquiry with an identified EPOS supplier and enable that supplier to contact you about the requested EPOS solution. |
Contact, business, requirement and consent details. | Your consent. |
|
Keep records of enquiries, consent, referrals, complaints and supplier outcomes. |
Enquiry, correspondence, consent and referral records. |
Our legitimate interests in administration, compliance, resolving disputes and measuring the service. |
| Prevent spam, fraud, abuse and security incidents. | Form data, IP address, device and security logs. |
Our legitimate interests in protecting the website, users and our business. |
| Comply with legal, regulatory or law-enforcement requirements. | Information relevant to the request or obligation. | Compliance with a legal obligation. |
|
Send optional news or marketing from EPOS System where this is separately offered. |
Name, email, telephone and marketing choices. | Consent, where required. |
Where we rely on legitimate interests, we consider whether the use is
necessary, proportionate and consistent with what a person would reasonably
expect. You may object to processing based on legitimate interests.
5. Supplier contact and marketing
When you submit a lead form and agree to an introduction, the identified
supplier may contact you by the methods described beside the form, such as
telephone or email, to discuss the EPOS enquiry you requested.
Consent to one named supplier does not automatically permit us to share your
details with every future supplier. Before adding another lead recipient, we
will update this policy and the relevant form notice, and obtain consent
where required.
You may withdraw consent for future sharing or ask EPOS System to stop its
own marketing at any time by emailing
[email protected]
.
If a supplier already has your information, you should also contact that
supplier directly because it controls its own copy.
6. Cookies and analytics
The website may use strictly necessary technologies for security, form
operation, remembering privacy choices and basic website functions.
Analytics, advertising or other non-essential cookies should only be used
in accordance with the choices shown by the website’s cookie tool. You can
change those choices using the cookie settings provided on the website and
can also manage cookies in your browser.
This section must be updated to name the analytics and advertising services
actually installed on the website.
7. International transfers
Some technology providers or suppliers may process information outside the
United Kingdom. Where personal information is transferred internationally,
we will use an applicable adequacy arrangement or appropriate contractual
and organisational safeguards as required.
Contact us for more information about the safeguards relevant to a particular
transfer.
8. How long we keep information
We keep information only for as long as reasonably needed for the purpose
for which it was collected.
-
EPOS enquiries and related correspondence: normally up to
24 months after the last meaningful contact. -
Consent, referral, complaint and suppression records: up to
6 years where reasonably needed to demonstrate
compliance, resolve disputes or respect an objection. -
Routine security and server logs: normally up to
12 months, unless an incident requires longer retention.
Information may be kept for a longer period where required by law, needed
for legal claims, or subject to an active complaint or investigation. It
may be deleted sooner when it is no longer needed.
9. Security
We use proportionate technical and organisational measures intended to
protect information against unauthorised access, alteration, loss, misuse
or disclosure. These may include access controls, secure hosting, software
updates, spam controls, backups and restricted administrative access.
No internet transmission or storage system can be guaranteed to be completely
secure. Please avoid sending information that is not needed for your enquiry.
10. Your data-protection rights
Depending on the circumstances and the lawful basis used, you may have the
right to:
- ask for a copy of your personal information;
- ask us to correct inaccurate or incomplete information;
- ask us to delete information in certain circumstances;
- ask us to restrict how information is used;
- object to processing based on legitimate interests or direct marketing;
- receive certain information in a portable format;
- withdraw consent at any time, without affecting earlier lawful processing; and
- complain to the Information Commissioner’s Office.
To exercise a right, email
[email protected]
.
We may need to verify your identity before acting on a request.
Your right to object: you may object at any time to our use
of your personal information for direct marketing. You may also object to
processing based on legitimate interests, although this right is subject to
legal qualifications.
11. Questions and complaints
Please contact us first so that we have an opportunity to resolve the issue:
EPOS System privacy enquiries
Email:
[email protected]
Postal address: 7 Greenburn Close, Nottingham, NG2 6QL
You also have the right to complain to the UK Information Commissioner’s
Office. Information about raising a concern is available from the ICO
website.
12. Changes to this policy
We may update this policy when our website, suppliers, data uses or legal
obligations change. We will publish the current version on this page and
update the date above. Where a change creates a materially new use of
information, we will provide appropriate notice before that use begins.
